Understanding Your Water Meter Readings

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Conventional Water Meter
Conventional Water Meter

Keeping track of your water usage is essential for managing costs, detecting leaks, and conserving water. A water meter is a powerful tool to help you achieve this. In this guide, we’ll walk you through the basics of understanding your water meter readings.

Why It’s Important to Read Your Water Meter

Your water meter provides insights into how much water you consume. Regular readings can help you:

  • Identify unusual spikes that may indicate leaks.
  • Monitor your daily or monthly water usage.
  • Avoid unexpected charges on your utility bill.

How to Read Your Water Meter

Reading your water meter is straightforward with these simple steps:

  1. Locate Your Meter
    Find your water meter, typically in a ground-level box or above ground near the property boundary or near the water supply entry point.

  2. Lift the Protective Flap
    Carefully open the protective cover to reveal the meter dial. (if applicable)

  3. Record the Numbers
    Note the numbers in the black boxes from left to right. Ignore the red numbers, as they represent litres and you are billed per kilolitre (1000 litre) and not per litre.

 
Understanding The Dial

Understanding The Dial

 

Tips for Managing Water Usage

  • Take regular readings at the same time each month to track trends.
  • Compare readings with your water bill to ensure accuracy.

How to Calculate Usage

Take readings at the same time each month, then subtract the previous reading from the new reading. See the example below:

Previous Reading: 248 KL
New Reading: 252 KL

New Reading – Previous Reading = Usage
252 – 248 = 4 KL Usage

Submit Your Own Readings for Peace of Mind

While we take monthly readings on all our water meters, unless we do not have access to your property/yard. You are welcome to submit your own readings on the scheduled reading date for your building.

To find out when we’ll be visiting your building for the next meter reading, feel free to contact us, and we’ll provide you with the exact date. This ensures you can track your water usage and stay informed between our visits.

When submitting your reading, please include your Building Name and Unit Number to ensure we correctly record your information.

Whatsapp: 076 486 8582
General Email Address: [email protected]